About Knowledge at Work

UL EHS Sustainability’s Knowledge at Work is a health and safety content resource created by subject matter experts and real-world practitioners. Full of actionable information, Knowledge at Work covers important topics including regulatory compliance, employee health management, and workplace safety training. Keeping people safe and healthy is not just a job; it’s an obligation. Knowledge at Work can help keep you informed and up-to-date.

Knowledge at Work Authors

Eric Glass


Eric Glass, a Senior EHS Advisor with UL Workplace Health & Safety, has 19 years of risk management, loss control and safety experience in industries including manufacturing, transportation, retail, insurance, and fleet management. He is an OSHA Authorized Outreach Trainer and provides leadership, guidance and expertise in the transformation of an organization’s current health, safety and risk management efforts into “best in class” leading indicator-based programs. In addition, Eric assisted with development of Florida’s first continuing education safety curriculum for service contractors in the HVAC, electrical and plumbing industries. He has published articles in national publications such as EHS Today and regularly presents at conferences such as ASSE, NCS, AIHA, and SESHA. Eric has a B.S. in Risk Management & Insurance from Florida State University and served in the U.S. Navy as an ordnance technician during Operation Desert Shield and Desert Storm.

View all articles by Eric Glass

Jonathan Jacobi


Jonathan Jacobi, a Senior EHS Advisor, has more than 20 years of health and safety leadership experience in the nuclear, automotive, semiconductor, paper, and tobacco industries, and has served the U.S. Department of Energy and companies such as Intel Corporation, Altria Corporation, Kimberly-Clark, and Honda. He is a Certified Safety Professional (CSP) and OSHA Authorized Outreach Trainer who earned graduate and post-graduate degrees in Occupational Health and Safety from Murray State University. Jonathan has played a leadership role in the creation and evolution of the UL Workplace Health and Safety online training library. Jonathan helped establish and leads UL’s OSHA Outreach Training Program. His insight and experience managing safety systems is shared with the health and safety community through various forms of consultation and thought leadership such as national seminars, presentations, articles, and white papers. Clients choose Jonathan for his versatility covering general industry and construction issues and for his positive culture-building approach to employee enablement and continuous improvement.

View all articles by Jonathan Jacobi

Langdon Dement


Langdon Dement is an EHS Advisor with UL Workplace Health and Safety with experience focusing on industrial hygiene, ergonomics, patient handling, Job Hazard Analysis, and general health and safety within a variety of healthcare and general industry areas. He is an Associate Ergonomics Professional (AEP), a Graduate Safety Practitioner (GSP), and an OSHA Authorized Outreach Trainer for general industry and earned a B.S. degree in Biology from Harding University as well as a post-graduate degree in Occupational Safety and Health from Murray State University. Langdon is a frequent speaker and writer for national conferences and journals on topics ranging from infectious diseases to musculoskeletal disorders in the workplace. He is a member of ASSE, AIHA, and an advisory member of the Healthcare Practice Specialty working group.

View all articles by Langdon Dement

Teri Hale

Teri Hale is the Senior Learning Manager of Professional Learning Services for UL Workplace Health and Safety. She collaborates with clients, sales, external and internal stakeholders, and subject matter experts in the strategic analysis, design and delivery of interactive learning solutions. She is a Project Management Professional (PMP) and has a master’s degree in Technology Education with extensive experience in training and supervision, e-learning solutions, adult learning and instructional design.

View all articles by Teri Hale

Mark Ward

Ward_Mark1_webMark Ward acts as the General Manager for UL Workplace Health & Safety, where he leads UL WHS and actively participates with the senior leadership on overall operations and strategies. He leverages his skills in developing and executing customer-focused initiatives to accelerate business growth and generate financial performance. Mark’s global experiences coupled with his ability to be a cross-functional collaborator assists in the success of the UL Workplace Health & Safety as a business unit of UL LLC. Mark received his B.S. in Industrial Engineering from the University of Wisconsin before continuing on to achieve his Master’s degree in Financial Planning and Services at the University of Dallas. Mark has also been recognized with numerous awards for role-model leadership and business results.

View all articles by Mark Ward