Employee health and safety seems like a “given” for most organizations. Time and money are spent ensuring workers are healthy and safe, and processes seem to be operating “ok.” But oddly enough, we still hear about injuries, illnesses, and fatalities occurring at work sites throughout the world. Why are accidents still happening, and furthermore, where […]
Knowledge at Work is an industry-leading resource for organizations seeking information on how to effectively and efficiently train workers, offering industry-leading advice and course recommendations for your organization’s industry, company size, work environment and workforce. Industry experts cover topics to help your company teach its staff and guide its workers to stay safe, healthy and on the job. Our experts also advise on training programs, keeping in mind that your place of work is unique and so are your training needs.
“I learned it from watching you.” Does anyone remember that line from the 1987 anti-drug PSA? The commercial is a little dated, but the concept is sound. People really do learn from those around them. It’s a concept called vicarious or observational learning, defined as learning that happens indirectly through observation rather than through direct, […]
Imagine that you’ve been put in charge of developing a learning program for your organization. You look out over the shop floor, or the garage, or the office cubicles and you realize that your employees run the gamut of educational experiences. You have to develop a curriculum that imparts crucial health and safety training, but […]
Developing a comprehensive and effective training program can be a challenge. Doing it wrong can be an expensive disaster. Worse yet, a bad program can leave your workers dangerously unprepared. A good training program is a crucial component to keep workers aware of job hazards and safe from harm. It’s important to partner with a […]
The way employers enable learning and information-sharing plays an influential role in whether new employees will become safety leaders or safety liabilities.
Dr. W. Edward Deming authored Total Quality Management, which espoused a group approach to management. Applying his concepts meant that management would encourage employees to join in the process of continuous improvement. His methods helped Japan recover following WWII. In fact, he is still revered there as a business hero.
I saw this question posed recently on a safety discussion thread,“Is intimidation a useful tool in getting people to work safely?” My thoughts? Book answer is “no – don’t intimidate”. Treat people with respect and develop trust. Through trust, people will bring forth ideas and concerns that would have otherwise been suppressed. Learning about ideas […]
When I first entered the safety profession, older, more experienced professionals recommended that I consider OSHA as a potential employer. The innuendo I sensed in this advice: If I worked for OSHA, got to know influential people and learned how to work the system, I would be in a better position to protect companies from […]
An intriguing question was asked near the conclusion of a recent webinar, “Reinvigorating Your Incident Management Process.” “Workers received disciplinary actions (counseling) in the aftermath of a workplace safety incident. While workers may have played some role in what happened, they were placed in the sort of pressure-packed situation that would have challenged even our […]
In early February, Hollywood Presbyterian Medical Center in Los Angeles was hit by ransomware. Their data was encrypted by the malware, and their computer system was rendered useless. Hospital staff members were forced to communicate through phone and fax and keep handwritten patient records. The hospital ended up paying $17,000 in bitcoins to the hackers […]