Knowledge at Work is an industry-leading resource for organizations seeking information on how to effectively and efficiently train workers, offering industry-leading advice and course recommendations for your organization’s industry, company size, work environment and workforce. Industry experts cover topics to help your company teach its staff and guide its workers to stay safe, healthy and on the job. Our experts also advise on training programs, keeping in mind that your place of work is unique and so are your training needs.
When I first entered the safety profession, older, more experienced professionals recommended that I consider OSHA as a potential employer. The innuendo I sensed in this advice: If I worked for OSHA, got to know influential people and learned how to work the system, I would be in a better position to protect companies from […]
An intriguing question was asked near the conclusion of a recent webinar, “Reinvigorating Your Incident Management Process.” “Workers received disciplinary actions (counseling) in the aftermath of a workplace safety incident. While workers may have played some role in what happened, they were placed in the sort of pressure-packed situation that would have challenged even our […]
In early February, Hollywood Presbyterian Medical Center in Los Angeles was hit by ransomware. Their data was encrypted by the malware, and their computer system was rendered useless. Hospital staff members were forced to communicate through phone and fax and keep handwritten patient records. The hospital ended up paying $17,000 in bitcoins to the hackers […]
Your workplace training program probably includes an online component of some sort. Most of us are connected to the internet at work and at home, through computers, smart phones, and wearable gadgets. We are almost constantly connected to the online world. So whether we know it or not, we are immersed in HTML. HTML is […]
Gifts and kind sentiments shared during the year-end holiday season bring to mind corollaries with workplace health and safety. Giving positive feedback and the benefit of the doubt to workers will help make success in safety possible. In safety, you do get what you give. Let’s say that you see someone get help before lifting […]
Companies seeking to remain profitable must continually improve their processes. Paying attention to process results and tweaking the process requires performance measurement and tracking. Having performance scrutinized isn’t always fun. Information may show one group has out-performed another. Some groups may not have done everything required. Performance metrics may negatively influence incentive payouts and promotional […]
Safe workplaces are created when workers make good decisions. But, workers need good information in order to make good decisions. Some of the best training programs share a common tack: they employ a systems approach that ensures a continual stream of current and contextually-rich information when and where it is needed. Linear training approaches can […]
How many breach notifications have you received in the last five years? According to the latest data breach statistics, I would wager that you’ve received multiple notifications. Access any news site and it’s clear that cyber security breaches are rampant. In February 2015, Anthem announced a breach affecting 80 million patient and employee records. That […]
Training done poorly wastes an enormous investment. The investment in training includes wages and the potential for overtime bringing workers in early, holding workers after shift, needing to backfill line positions to ensure uninterrupted productivity. Then there is the opportunity cost of other work not performed while training. The list goes on and on and […]
Open any news report and you can see that data breaches are becoming pandemic. Any company that houses sensitive digital information is at risk, and these days, that’s most companies. Most recently, hackers targeted the country’s second-largest health care insurer and gained access to the personal information of more than 80 million current and former […]