Knowledge at Work is an industry-leading resource for organizations seeking information on how to effectively and efficiently train workers, offering industry-leading advice and course recommendations for your organization’s industry, company size, work environment and workforce. Industry experts cover topics to help your company teach its staff and guide its workers to stay safe, healthy and on the job. Our experts also advise on training programs, keeping in mind that your place of work is unique and so are your training needs.
Companies seeking to remain profitable must continually improve their processes. Paying attention to process results and tweaking the process requires performance measurement and tracking. Having performance scrutinized isn’t always fun. Information may show one group has out-performed another. Some groups may not have done everything required. Performance metrics may negatively influence incentive payouts and promotional […]
Safe workplaces are created when workers make good decisions. But, workers need good information in order to make good decisions. Some of the best training programs share a common tack: they employ a systems approach that ensures a continual stream of current and contextually-rich information when and where it is needed. Linear training approaches can […]
How many breach notifications have you received in the last five years? According to the latest data breach statistics, I would wager that you’ve received multiple notifications. Access any news site and it’s clear that cyber security breaches are rampant. In February 2015, Anthem announced a breach affecting 80 million patient and employee records. That […]
Training done poorly wastes an enormous investment. The investment in training includes wages and the potential for overtime bringing workers in early, holding workers after shift, needing to backfill line positions to ensure uninterrupted productivity. Then there is the opportunity cost of other work not performed while training. The list goes on and on and […]
Open any news report and you can see that data breaches are becoming pandemic. Any company that houses sensitive digital information is at risk, and these days, that’s most companies. Most recently, hackers targeted the country’s second-largest health care insurer and gained access to the personal information of more than 80 million current and former […]
I believe learning, above all else, is what makes work fun. It has been thrilling to learn new products, new skills, and especially new people. This month has been particularly exciting, as I taught two employee learning programs on communication. Despite the fact we use this art form every day in business and in life, […]
“Use our training because the courses are instructionally sound.” How many times have I said these words when speaking to a prospective client or written these words when crafting a sales pitch? They have become commonplace in differentiating good training from bad. However, what does it take for an eLearning course to be ‘instructionally sound?’ […]
There’s no telling how many times I’ve said, “You learn something new every day.” The old adage usually comes into play when a coworker has offered up a tip or trick to make the task at hand a little easier. There’s an underlying desire to learn, especially on topics that strike a particular interest. For […]
What, you may ask, is rapid eLearning? Rapid eLearning is a process and methodology that enables you to produce training quickly and cheaply and is primed for rapidly changing information and quick deployments. The last decade has seen a vast proliferation of rapid eLearning tools that support training development by providing basic page layouts, pre-made […]
Are you ready for mLearning? The first part of this blog series should have given you some food for thought about whether and how your company might use mLearning. If you think it’s the right tool for you, let’s look at how you might design a program.