An Open Letter to Our Customers

Dear valued customers,

We’ve heard you. For years, we have been a trusted partner for your workplace health and safety needs. But we know that’s not where your company ends. We know that in addition to your employees’ safety and workplace health, you are focused on your environmental impact, your corporate social responsibility, and your regulatory compliance/reporting requirements. Your needs have changed, and we are changing along with them.

Today, I’m very pleased to announce the acquisition of cr360, a market leader in environment, health and safety management, and sustainability software. cr360 provides companies with a 360-degree view of EHS, Compliance, Energy and Carbon, Corporate Social Responsibility and Supply Chain information. Its integrated software solution empowers companies to accurately capture, manage, and report the sustainability and EHS information needed to drive performance across all business areas. All of your data can be stored in a single repository, allowing you to run comprehensive analysis, spot predictive trends, and ensure transparency for compliance and regulatory reporting.

Headquartered in Cambridge, UK, cr360 is a recognized leader and innovator in sustainability and EHS management solutions. cr360 was recently named Top Product of the Year by Environmental Leader, listed as a global leader for both sustainability management software and EHS software by independent analyst firm Verdantix, and won the Queen’s Award for Enterprise in the United Kingdom.

Every day, cr360’s solutions help companies all over the world accurately capture, manage, analyze and report on their environmental, safety, supplier, and social data in one single system. By combining cr360’s solutions with UL’s mobile-friendly training and occupational health capabilities, this truly transformational solution set will provide you a uniquely broad and highly effective platform to reduce risk, improve productivity, and enhance compliance.

To reflect this exciting change and our newly expanded range of offerings, it’s important that we strategically align under a new business name. UL Workplace Health & Safety and cr360 will be integrated and go to market as UL EHS Sustainability to better reflect the capabilities and scope of the newly combined organization. We believe that our new name encompasses our intention to partner with you on a broader scale. (Our legal business entity remains “PureWorks” so no existing contracts will need adjustment.)

We will continue to offer our full range of workplace health and safety products—PureSafety, eLearning and course licensing, Occupational Health Manager (OHM), and SYSTOC—along with cr360’s additional capabilities. To learn more about cr360’s solutions, visit

UL was founded with the mission to make the world a safer place. This new expansion will help us make your workplace safer, healthier, more environmentally sustainable, and more transparent. We want to hear from you, our valued partners, on how we can further meet your needs. We want to engage in a dialogue on our new path forward and how we can partner together. Please reach out to your individual sales representative or to me directly at We look forward to hearing from you.

We look forward to exploring this exciting new future together.


Mark Ward
VP & General Manager, EHS Sustainability, UL