Workers’ Compensation Metrics Shed Light on State Performance

The impact of the recession, legislative and regulatory reforms, and rising medical costs on workers’ compensation system performance in 16 states are addressed in the newly released CompScope™ Benchmarks, 13th Edition, by the Workers’ Compensation Research Institute. The benchmarks provide a baseline for policy development and performance evaluation. Metrics include time from injury to payer notice of injury and first indemnity payment; average total cost per claim; average medical and indemnity benefits paid per claim; vocational rehabilitation use and costs; benefit delivery expenses per claim; defense attorney involvement and duration of temporary disability.