“I learned it from watching you.” Does anyone remember that line from the 1987 anti-drug PSA? The commercial is a little dated, but the concept is sound. People really do learn from those around them. It’s a concept called vicarious or observational learning, defined as learning that happens indirectly through observation rather than through direct, […]
Imagine that you’ve been put in charge of developing a learning program for your organization. You look out over the shop floor, or the garage, or the office cubicles and you realize that your employees run the gamut of educational experiences. You have to develop a curriculum that imparts crucial health and safety training, but […]
Safety is a familiar concept to us all. We read safety reports before we buy a car, instruct our children to wear bicycle helmets, and buckle our seat belts in the car. We are surrounded by safety labels on everything from plastic bags to hair dryers. But how often do we talk about safety in […]
Developing a comprehensive and effective training program can be a challenge. Doing it wrong can be an expensive disaster. Worse yet, a bad program can leave your workers dangerously unprepared. A good training program is a crucial component to keep workers aware of job hazards and safe from harm. It’s important to partner with a […]
Dr. W. Edward Deming authored Total Quality Management, which espoused a group approach to management. Applying his concepts meant that management would encourage employees to join in the process of continuous improvement. His methods helped Japan recover following WWII. In fact, he is still revered there as a business hero.