Developing a comprehensive and effective training program can be a challenge. Doing it wrong can be an expensive disaster. Worse yet, a bad program can leave your workers dangerously unprepared. A good training program is a crucial component to keep workers aware of job hazards and safe from harm. It’s important to partner with a vendor who can address the specific needs of your workplace. So, what do you need to ask before selecting an eLearning partner?
- Is the content good? Boring, outdated, or poorly-designed content can turn a learner quickly off. If you’re partnering with a vendor, make sure the content is high-quality and conforms to adult learning best practices. It should be engaging, accurate, and reliable.
- Does it matter to my workforce? Learning won’t stick if it’s not relevant to the job at hand. In some cases, a pre-built eLearning course might suffice. In some cases, it won’t. If your industry, your company, or your workplace is complex or very specific, you should make sure your preferred vendor can provide custom eLearning. Custom eLearning can incorporate incidents that have actually occurred to create reality-based examples and can measure learning outputs that matter to your company’s goals.
- Does it cover all of our requirements? Again, depending on your industry and the particular jobs your workers perform, you might need your training program to cover a wide variety of standards and regulations. If your company has multiple international locations, you might need to ensure that training conforms to OSHA, ISO, HSE, or CCOSH standards, among a variety of others. Your preferred vendor should understand global issues in EHS, offer updates as regulations change, and provide courses in the languages that your people speak.
- Is it easy to use? Depending on your industry and demographics, your workforce may have varying levels of comfort with technology. You don’t want users to struggle with complex functions; that will lead to frustration and disengagement. Make sure vendors have training content that is intuitive and easy-to-use.
- Can we afford it? The health and safety of your workers is priceless, but let’s face it. Your training program probably has a budget, and your C-suite will be looking for a return on investment. Cost shouldn’t be your primary qualifier, but it is definitely something to consider.
Good training helps keep workers prepared, safe, and on-the-job. You owe it to them—and their families—to choose the right eLearning partner for your program.