Have you ever received workplace training that was irrelevant to your role? Each employee needs a different set of learning materials and requirements. As a learning administrator, you should have control over the types of learning your employees see. But manual assignments and tracking can be a waste of time. You need to create personalized learning paths and automatically push training out based on a variety of employee data points – time employed, job role, department, or anything you can pull from an HR/employee system. In addition to the type of information you want to share with your team, you want to consider different types of training appropriate to each learning group.
UL’s LearnShare ELMS has recently released a new, advanced audience feature to help deliver a better experience based on learning audience data. This feature gives admins much greater flexibility in determining appropriate learning opportunities for individuals, including required training and optional courses that learners can access in catalogs.
- Audiences can now be defined based on the following:
- Extensive data about people, including hire date
- Prior completions: For example, if someone completes a certain course, they are no longer required to complete a similar course. Or if they complete a certain course, another course appears to that learner as optional training.
- Quiz and survey questions: For example, if someone gives a bad answer for a question, that person might be required to take remedial training. Or, depending on how a person answers survey questions, that person might be assigned required or optional training or excused from required training.
- Other templates: For example, one template can consist of the combined audience of several other templates.
- xAPI statements: For example, if a salesperson fails to meet the quota, and the sales data is made available to LearnShare via an xAPI statement, LearnShare can use that data to assign remedial training.
- When defining audiences, an admin can combine multiple rules with “and/or” logic. For example, the audience can include people who match every rule or people who match any one of the rules. Furthermore, specific people can always be included in or excluded from the audience regardless of whether they match the audience rules.
- A new feature allows you to test a specific user against any audience and see why that user does or does not fit into the audience, based on the rules of that audience.
In addition to the advanced audience feature, there are now additional options for setting the due dates for assigned training. Due dates can be defined in relation to any date-based person property (for example, 90 days after hire date). Likewise, they can be defined in relation to the date when a person’s account was created or last updated.
With these new features, you can provide a more personalized learning experience, resulting in more effective learning and increased engagement.